About Geert Teunkens

Geert Teunkens
Outgaarden | Belgium

Customer Experience Ninja | Strategy - Research - Delivery

Geert is passionate about... design and culture, service design methodologies, service design thinking, innovation, design education, user experience, service delivery, expert interviews, workshop and user journey

Geert Teunkens Casual Context, Management Consultant
I'm Geert a Customer Experience freak from cosy little Belgium, enthusiastic about Service Design ever since my first visit of SDGC in 2013 (Cardiff).

To me, service design means...

For me a Service Designer acts as the glue between all parties involved in delivering optimal experiences. He has a T-Profile which makes that he can survive both business and design conversations, on a hard technical and or softer human psycho-logic level. He's a generalist who knows when to call in expert capabilities along the path from strategy to execution.

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