About Florian Vien
Design should not dominate things, should not dominate people. It should help people. That's its role. (Dieter Rams)
I am part of Avanade's human-centred Advisory practice which helps clients to innovate and develop strategies. My personal focus mainly consists of IoT, Servitization, Service Modelling and Business Consulting. I love to ask the obvious questions and tickle the famous elephant in the room.
I am holding a Bachelor-degree in Business Psychology (Fresenius University of Applied Sciences) and a Master of Business Administration (SRH University of Applied Sciences Heidelberg). I was also lucky enough to gain abroad studying experiences in the US and Hongkong (both Digitalization & Business).
To me, service design means...
It's about embracing individuals to explore and formulate their everyday-challenges and overcome them by the the use of technology. Beeing solution-oriented with the human at the core.