About Felipe Pontes

Tokyo | Japan

I lead the Japan Hub of ServiceDesignSprints.com, giving boot camps and helping companies through sprints.

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I am extremely interested in the application of service design in social contexts.

A former magazine reporter in São Paulo, I moved to Tokyo in April 2014 to study at the Graduate School of Media Design at Keio University with a Japanese government-sponsored scholarship. My current work as a doctoral researcher focuses on the application of service design methodologies in activities with refugees, asylum seekers, and migrants as participants.


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