About Eric Johnson
Seasoned digital product and service design director with Consulting, Agency, and In-house design experience.
I used to drive Chicago Transit Authority buses CTA buses while I was a student in College. It helped me to be very observant about what was happening around me and also how to keep my cool in crazy situations. For fun I enjoy making wine in my garage every October, cooking, sport touring on my motorcycle, kayaking and chasing my two boys around.
Eric’s interest in Service Design
I started my career as a information designer before CD-ROMS and the internet. My design skills are mostly self taught through frying pan school of learn on the fly, and refine as you go. I have had a really interesting career in Chicago and have been very fortunate for the interesting projects that I have the good fortune of being a part of. Service design provides an amazing framework to assist in communicating the design process with teammates and clients. As a self taught service designer I love how there are always new techniques to try.