About Emanuela Cozzi Schettini
Educated in psychology and design, experienced in research and human-centred service conception. customer fulfilment.
I believe early-stage quest for meaning and inspiration to shape a great concept can come from data, but not only in a quantitative manner. Empathising and being close to the people and contexts I am designing for is fundamental to build tailor-made experiences, seeking for the perfect balance between business offering and customer fulfilment.