About Dominique Roland Gerber

Dominique Roland Gerber
Chur | Switzerland

Hi everybody, my name is Dominique and I am a Professor and researcher here at the University of Applied Sciences HTW in Chur in beautiful Switzerland.

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The focus of my and our research is on service development, experience design and target oriented data science. Together with a highly motivated team I develop and run a parttime Bachelor study programme with a major in Service Design. Our team would like to be in touch with inspiring people from the service design community from all industries as we strongly believe in cross-fertilization.

Dominique Roland Gerber

Dominique Roland’s interest in Service Design

I want to give customers what they really want and thus make them happy. At the same time, I want them to pay a fair share for their happiness.


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