About Dominik Noli
Dominik Noli is a passionate service designer. He has a profound knowledge of service development - from service proposition and definition of service processes to touchpoint design.
He is constantly dealing with current social trends and developments and is self-taught. In the recent past, he has supervised a team of field workers and managed various projects.
As service designer, he is familiar with Lean Start-up and Design Thinking and is an advocate of strong user centricity in service development. His profile is rounded off by a holistic view of different stakeholder groups, organizational skills, process understanding and distinctive design skills.
To me, service design means...