About Didier CELESTIN

London | United Kingdom

I am a Service design strategist with + 20 years of experience on hospitality and healthcare services

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We do customer happiness and sentiment management all along the customer journey.

WE DESIGN HAPPY EXPERIENCES for our customers and employees. From reliable insight to valuable feedback, we can help them design, build and market their services to make their business development a real success.

Didier’s interest in Service Design

Innovation, Customer and user Experience, happiness management.


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