About Dennis Flood
I recently relocated to London from the US. Looking forward to learning from and contributing from the local design scene.
I've had the good fortune of working both in-house and out-of-house, in a small consultancy and for a Fortune 100 enterprise. The diverse experiences have taught me a lot.
Dennis’s interest in Service Design
I'm drawn to the holistic approach to problem solving. I've spent too much time perfecting a single touchpoint, only to see other touchpoints go ignored, hurting the overall service delivery and experience.