About Dennis Flood
I'm a research-driven designer. I have a background in full stack web development, user research and interaction design. Recently relocated to London, England from Milwaukee, Wisconsin.
I've had the good fortune of working both in-house and out-of-house, in a small consultancy, for a Fortune 100 corporation and for a third sector/social enterprise company. The diverse experiences have taught me a lot.
Dennis’s interest in Service Design
I'm drawn to the holistic approach to problem solving. I've spent too much time perfecting a single touchpoint, only to see other touchpoints go ignored, hurting the overall service delivery and experience.