I'm a customer-focused and human-centric Service + Business Designer. I leverage my extensive knowledge and experience in Design Thinking and Service Design to create innovative services and products.
I'm happy to...
Go for a coffee
Contribute content
Host events in my area
I'm happy to offer mentoring in Service Design.
What I do guides people to get things done, hopefully adding a bit of surprise and delight along the way. I many work in public/government services and when people interact with the organization I work for, it's either they are forced to due to government policy, or it's during a time of crisis in their lives. Both necessitate a focus on ease and support.
On the organizational design and delivery side, I really enjoy breaking down barriers and silos between groups, and helping to design meaningful work for employees.
Service Designer & Design Thinker
David’s interest in Service Design
Mainly, I just want to help people get through their day, and to give them a meaningful way that generates value for them.
