About Christian Scully
Hello! I´m Christian Scully and currently studying System Service Design (Masters) at Aalborg University in Copenhagen. Research and user testing are my passions.
My background in customer service means that I have a holistic understanding. I am an empathetic, a good listener and as a T-shaped person, I rely on a mixture of analytic and intuitive thinking.
Christian’s interest in Service Design
I am currently investigating the possibilities of using VR as an alternative to methods for simulating service experiences such as bodystorming or even blueprints for testing and verifying touchpoints. I love the possibilities for improving services that make life for customers easier whilst increasing the efficiency/profitability of the service providers. All the stages in the process interest me from co-creation to ideation to prototyping. I have just completed a succesful Service Design project for a client with great results. This has spurred me on to pursue Service Design projects.