About Chelsea Omel
Manager of Service Design & Strategy – TELUS
Chelsea is a Manager of Service Design & Strategy at TELUS, a leading Canadian telecommunications company, where she uses human-centred design to help internal teams to understand user needs and solve complex business challenges in areas including consumer products and services, enterprise clients and human resources. Before TELUS, Chelsea worked at the Royal Ontario Museum, and as a strategy consultant for not-for-profits. She holds a BA in Art History from Carleton University and an MBA from the Rotman School of Management.