About Charles Yang
                                                    Profile
Charles is passionate about... design and culture, service design thinking and innovation
                                
                                
                                                                            Zeiss Vision Care China,
                                                                        Excellent Service Master Trainer
                                
                            I am a trainer with the goal of becoming a bridge type talent. Previously, I worked in the tourism and hotel industry, specializing in human resources and organizational improvement. Now, as an excellent service leader, I am deeply involved in the service organization building and store service improvement work in the optometry industry, connecting everything with service design!
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