About Céline Delamer
Céline is passionate about... design and culture, service design methodologies, service design thinking, innovation, prototyping, service delivery, trends, expert interviews, benchmarking, workshop and user journey
To me, service design means...
To me, Service Design is how to address all the point of contacts and processes between a person and an organization. It’s making the employees’ experience and the custmers’ experience meet and works independently and together. Service design is about human beings and their direct or indirect environment, it’s how to make the difference.