About Catherine Charbonneau

Catherine Charbonneau
Gatineau | Canada

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Catherine Charbonneau ESDC Innovation Lab, Government of Canada, Head of the Design Unit

I am the head of the Design Unit at the ESDC Innovation Lab, Government of Canada. I am an organisational development specialist, experienced facilitator and strategic designer. I lead public sector innovation through human-centred design.

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Touchpoint Article Getting the Machinery Ready: Re-imagining a Service Relationship. Reconciliation from the perspectives of front-line staff

Getting the Machinery Ready: Re-imagining a Service Relationship. Reconciliation from the perspectives of front-line staff

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