
About Aviv Katz

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Aviv Katz is a partner and head of service design at Innovation Unit, specialising in service design, research and creative facilitation.
To me, service design means...
Social design; Culture change; Organisational behaviour; Public services; Ethnographic research
Aviv’s contributions
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Touchpoint Article

Seven Stages to a Design-Based Innovation Culture
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Touchpoint Article

From the Editors
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Touchpoint Issue

Vol. 9 No. 2
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