![Molly Balcom Raleigh](/assets/images/Ava_light.jpg)
About Arun Martin
![Arun Martin](/assets/images/Ava_light.jpg)
Profile
![Arun Martin](/assets/images/Ava_light.jpg)
Co-founder of Service Design Toronto (SDTO) Book Club
Blog on the first meet-up: https://medium.com/service-design-toronto/prototyping-a-service-design-book-club-b54db78556fb
To me, service design means...
Omnichannel experiences focusing on customer, employee and third-party partner experiences.
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