About Annika Hertz-Schlag

Annika Hertz-Schlag
Hürth | Germany


Annika Hertz-Schlag service works, Service Designer
I am living in Cologne and practicing service design projects for more than ten years.

To me, service design means...

Service Design and therefor customerorientation ist the core to every company success. Focussing on customers without missing the perspective of employess and their world makes service design projects twice valuabel - economiccally and socially. Sharing good practices, getting new insights and seeing success through service design, that's what I am looking for.

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