About Ami Verhalen
Ami is passionate about... design and culture, service design methodologies, service design thinking, innovation, design education, user experience, prototyping, service delivery, trends, expert interviews, benchmarking, storyboard, workshop, digital service and user journey
Design Concepts, Inc., Vice President of Design
I am a design and innovation leader using the power of design to create meaningful product & service experiences.
To me, service design means...
Change agent, planning, facilitation, beauty of details and authenticity