About Amber Francis

Amber Francis
Washington | United States

Lead Service Designer

Amber Francis Service Designer | Human Centered Designer | Systems Thinking Strategist

Business professional with 12+ years experience leading teams, conducting user research, co-designing human centered solutions, and driving business results. 

Traveled full time for three years, challenging personal assumptions and strengthening empathy, while living as a Digital Nomad; working remotely in parallel with international exploration. This allowed for the collaboration on service design projects & opportunities alongside practitioners worldwide. 

Graduated summa cum laude, with a degree in Service Design from the Savannah College of Art and Design.

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