About Alex Winchester
I lead the Service Design craft and community at Deloitte.
Alex is passionate about... service design and service delivery
I'm passionate about service design and delivery in the public sector, with a specific focus on Defence. I've got wider experience across sectors - Banking, Insurance, Pensions, Energy & Resources, Gaming and even a tiny bit in Automotive Leasing. I've worked with Deloitte in both the UK and Canada, and now head up our Service Design capability within Deloitte Digital.
I'm keen to get more involved in the community - learning, sharing and contributing.
To me, service design means...
Delivering genuine, balanced business transformation, that creates sustainable value for users, employees, organisations, and society at large.