About Alan Hartman
Senior Lecturer at the Department of Information Systems, University of Haifa. I spent 31 years with IBM’s Research Division doing research into Services and a wide variety of other areas.
I teach a course on the design of mobile services, and am committed to socially relevant research.
Alan’s interest in Service Design
After designing services for IT support, I have since turned my attention to the developing world and have a focus on an educational service system in Leh, India