About Aza Damood
I am passionate about using empathy and human centered design principles to create powerful customer experiences that matter to people, governments, and Fortune 100 companies.
in my area
I am an adventurer and creative problem solver that thrives in the unknown spaces where exploration and discovery can be my guide. I have a background in architecture and design, as well as technology and business - so I am always looking for opportunities to merge my multifaceted background. Currently with Fannie Mae, I lead a team of in-house service designers focused on innovative affordable housing solutions and spreading human-centered design practices throughout the organization. Prior to that, I helped grow and establish a service design and CX practice at Booz Allen Hamilton, led multidisciplinary innovation teams at Idea Couture, and IBM.
Aza’s interest in Service Design
I lead the SDN DC chapter, so please contact me if you would like to contribute!