What happens if you gather 150 service design enthusiasts in one place?

The result is a mega-positive meeting of old friends and new acquaintances.

With bright cases, a lot of  ​​laughter, new acquaintances and meetings of old friends.

This is how the Service Design conference in Ukraine was held.

Thanks to the speakers for the bright, truthful cases!

Thanks to Marina Yaremenko, Kateryna Zaiko and Oleg Koss for the preparation.

Thanks to the participants from Kharkov and Dnipro, Lviv,  Ivano-Frankovsk, Kiev, Vinnitsa and Poltava, Odessa and Chisinau.

Service design is part of the daily life of banks, insurance, retail, logistics. medicine, IT and manufacturing companies. Further more.

Conference results in numbers:

For 80% of participants, the conference exceeded expectations

88% have met old friends

87% made new acquaintances

Not a single participant left without a smile :)

Next year, we will prepare 1-2 detailed cases with a detailed analysis of tools and insights, hold a panel discussion with speakers and participants, and organize master classes on several tools. Most likely, one day will not be enough :)

See you in 2022!