First meet-up SDN Ukraine

On May 25, 2018, we managed to gather a wonderful group of Service Design practitioners, along with several strong opinion leaders on SD and relevant topics. During the meet-up, the group aimed to understand better Ukrainian SD landscape.

According to the plan we decided to initiate a power group (A-Team) to move faster and along several diverse directions, such as: #IT / #Retail / #Org-Design / #SMB-Design / #Digital-Transformation. The final list of directions will be decided after second meet-up – the last one for a hand-picked audience. 
 
We presented SDN Mission and Goals and started working toward the first pack of Registrations, to make a presentation of Ukraine in SDN more noticeable. We're working towards making first checks go to SDN from Ukraine :)
 
We thank all the people who found time to help establish an understanding of future steps of SDN Ukraine! Special thank goes to Iryna Bondarenko, current SDN Member for sharing her vision and perspectives on SD development in Ukraine. 
 
List of participants of Meet-up #1:
- Rey Mayson (Design Director, Dreamteam.gg – huge cybersports web portal)
- Pavel Yeremenko (Head of PM, Nova Poshta – #1 private UA logistics operator)
- Konstantin Hladkov (Lead UX Designer, SoftServe – most innovative outsource company in UA)
- Alexander Yefremov (CEO, Kitsoft – egov. and corporate software development)
- Daria Ivaschenko (UX Manager, Epam)
- Yuri Mykolyshyn (CMO, ex-Intel Ukraine)
- Igor Dyakov (CDO, fezr.com – customer-centric digital products)
- Andriy Todorov (Business consultant, freelance)
- Vladimir Maiakin (national coordinator, EGAP)
- Oleg Nobr (Design Manager, Apollo Design Center co-founder)
- Maksym Tkachuk (me, Design Management and Engineering, Form.com / Worldapp – data collection giant)
- Artem Volkhonsky (Head of Digital Product Development Department , Nova Poshta)
 
We're happy to welcome new fantastic people in SDN-Ukraine community, that will help us move in good tempo:
– Rodion Sorokin – Service Design practitioner, runs Humanized Design – local FB community with over 1k likes. Rodion will share his broad experience in non-digital businesses, mostly from SMB segment.
– Ukrposhta – #1 national UA logistics operator – will share their experience on Meet-up #2 – they have much to tell.
– Form.com – most powerful data collection platform on web. will share their negative experience.
 
All Headlines

Related Headlines

SDN Chapters Touchpoint 17-1––From AI to Synthetic Services | Roundtable

Touchpoint 17-1––From AI to Synthetic Services | Roundtable

On May 20th 2026, we are holding a special event connected to the publication of the most recent issue of Touchpoint, the journal of service design: Touchpoint Vol.17 No. 1 | From AI to Synthetic Services.

Continue reading
SDN Chapters From AI to Synthetic Services

From AI to Synthetic Services

AI continues to disrupt our work as service designers, fundamentally changing the way we design, deliver and analyse services. The advances are rapid as well, presenting new opportunities while at the same time forcing us to answer some challenging questions on where and how its capabilities are deployed. This issue of Touchpoint answers an ongoing need in our community to learn from each other - as well as those outside our field - to confidently apply AI, as well as know where it should be avoided.

Continue reading
SDN Chapters Register by May 15 for the maximum Early Bird discount!

Register by May 15 for the maximum Early Bird discount!

Connect, Collaborate, and Create Change – SDGC26 Awaits! Join us in Wiesbaden, Germany and online, 28–30 October. Registration is open, with Early Bird tickets on sale until May 15.

Continue reading
SDN Global News Become a Certified Service Design Professional at the SDN Academy!

Become a Certified Service Design Professional at the SDN Academy!

Created for service designers with 2+ years’ experience, the 8-week, 8-module course offers you the chance to strengthen your core skills, expand your capabilities, and earn Professional Accreditation.

Continue reading