Chapter events - Ukraine

Service Design Network Ukraine and Agile Space invite you to join the outstanding workshop in Lviv!

Our training is an exceptional blend of three different mindsets which share similar values and philosophy – Lean, Agile and Service Design. Moreover, it’s not only theoretical overview of various approaches but natural step-by-step implementation of these techniques into design and development of viable solution for real-life business case that will be relevant for all participants. 

You will become co-creators of your own learning experience and take away will depend only on your personal input and attitude. 


The event might be relevant for: 

  • Everybody who is interested in Agile and wants to be the agent of changes when incorporating Agile iterative approaches toward design and development 
  • Everybody who wants to learn about Design Thinking and its practical application 
  • Designers who want to use Lean and Agile approaches in their everyday work 

The core topics of the workshop are: 

  • Overview of Agile, Lean, and Service Design
  • Successful Cases of use 
  • Practical tools used by each of the approaches 
  • Teamwork and dynamics 
  • Customer centricity and Design Thinking 
  • User testing 
  • Real-time application of new knowledge 

By the end of the training: 

You will be able to efficiently work using Agile and Service Design, generate, develop and deliver products and services. But the most important you will gain valuable hands-on experience with design and development in the real project. Also, you will become a faithful Service Design believer spreading Lean Agile Principles and Values within your Team and Organization.

When: 1-2 February 2020, 10:00 – 18:00 

Where: office Symphony Solutions (Lviv, Naukova 2B) 

Price: 100 USD till 24.01; 150 USD after 24.01


Kateryna Zaiko
Kateryna Zaiko - Head of Design Office at Symphony Solutions

Co-founder of Service Design Network Ukraine, UX Master Certified by Nielsen Norman Group, SAFe Certified

Andriy Romanukha
Andriy Romanukha - Scrum Master at Symphony Solutions

Agile Coach, Certified SAFe Scrum Master and SAFe Agilist