About Paul Roberts

Paul Roberts
ABINGDON | United Kingdom

Proficient in delivering transformation through customer co-creation and design. Currently working as Customer Experience Chief of Staff, Airbnb and Head of Consumer Products, Yell.

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Strategy consultant working with start-ups and established corporates. Passions include: strategy, service design, operations, business models and product development. Qualified in Prince2, ITIL and Scrum.

Paul Roberts
Strategy & Business Consultant

Paul’s interest in Service Design

Have done service design in banking, travel and online businesses. Looking to learn about best practice


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