About Michael Trueman-Hall
Dedicated to the meaningful design and delivery of humanistic services
Michael is passionate about... design and culture, service design methodologies, service design thinking, user experience, prototyping, service delivery, benchmarking, user-centred, personas, simplification, participatory approach, shadowing, quantitative research, trend analysis, customer engagement, qualitative research, co-creation, touchpoint analysis, service vision, increasing effectiveness, collaboration, experimentation, digital transformation, empathy-building, feedback culture, storytelling and journey map
Service Designer / Product Manager
Michael Trueman-Hall currently has no introduction.