About Aviv Katz

London | United Kingdom

Aviv Katz is a partner and head of service design at Innovation Unit, specialising in service design, research and creative facilitation.

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He designs and leads service redesign projects across health, social care, justice and local government, coaching leaders and teams through complex change and development processes. Prior to this, he worked for Engine Service Design and the Design Council.

Aviv’s interest in Service Design

Social design; Culture change; Organisational behaviour; Public services; Ethnographic research


Aviv’s contribution


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Touchpoint Article

Seven Stages to a Design-Based Innovation Culture

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