About Sandro Graf

Sandro Graf
Gachnang | Switzerland

Service Lab

Sandro is passionate about... prototyping, service delivery, trends, expert interviews and benchmarking

Sandro Graf Zurich University of Applied Sciences ZHAW, Gaining evidence-based insights to drive innovation
Experienced marketing and service design expert based in Zurich, Switzerland. I'm heading a small team of 6 experts at the Zurich University of Applied Sciences ZHAW.

To me, service design means...

My focus is a human centered, mixed-methods approach to build more evidence in Service Design.


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