Learn how you can make your service more accessible to everyone, especially those with special needs and disabilities with Service Design nerd and accessibility expert Benjamin Nanchen.

Learn how evidence based Service Design is used in the tourism industry in Switzerland through real world case studies. Ask your Service Design questions to Dr. Mauro Luis Gotsch a Service Design enthusiast and Scientific Project Manager at the University of Applied Sciences Graubünden.

Learn how Service Design can inform and enhance fundraising initiatives in the cultural sector with Museum and Cultural Consultant, Dr. Anja De Lorenzo.

Improve your Service Design skills with three insights during a 30 minutes lightning talk.

Strengthen your core skills, expand your capabilities, and earn professional accreditation from the Service Design Network Academy.

Join us on December 3 at 4 PM CET for an inspiring SDN Global Café featuring Bloom Works, the Service Design Award 2025 winners for Best Non-Profit Project. They’ll reveal how their groundbreaking work is helping child welfare agencies keep children connected to their families through smarter, more equitable service design. Don’t miss this chance to hear their story and discover what’s possible when design puts families first.