Learn how you can make your service more accessible to everyone, especially those with special needs and disabilities with Service Design nerd and accessibility expert Benjamin Nanchen.

Learn how evidence based Service Design is used in the tourism industry in Switzerland through real world case studies. Ask your Service Design questions to Dr. Mauro Luis Gotsch a Service Design enthusiast and Scientific Project Manager at the University of Applied Sciences Graubünden.

Learn how Service Design can inform and enhance fundraising initiatives in the cultural sector with Museum and Cultural Consultant, Dr. Anja De Lorenzo.

Improve your Service Design skills with three insights during a 30 minutes lightning talk.

Strengthen your core skills, expand your capabilities, and earn professional accreditation from the Service Design Network Academy.

Mark your calendar for December 17, when we welcome Alissa Millenson, showcasing her project recently crowned Service Design Award 2025: Best Commercial Project. She’ll share how design transformed operations across six wind farms—boosting accuracy, cutting costs, and empowering frontline teams. It’s a powerful story of service design in action, and you won’t want to miss it!