Chapter events - Switzerland

We are excited to invite you to the annual Swiss Service Design Day conference that will be hosted in the heart of Switzerland in the city of Bern.

All the tickets for this event are sold. You still can join us for free during the week.

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A one day family-reunion style event in the heart of Switzerland to celebrate Service Design with workshops, hangout moments and community service.

The activities

  1. Workshops: Choose between different workshops to improve your practical Service Design skills. The workshops are lead by Service Design Experts from different industries. You get also the chance to participate in co-creative workshops to design the future of the Swiss Service Design Network community. You can, for example, help to clarify the needs of the community, create the content plan for the season 2026, or help imagine a strategy on how to put Service Design on the map of Switzerland.
  2. Hangout Moments: Meet and bond with like-minded Service Design professionals from all around Switzerland in an easy and informal way.
  3. Community Service: Do good and give back together through a community service action done locally (for example collecting trash in nature).

A family reunion style reunion
A day to share and build relationships.

  1. Small by design: We limit the number of participants to maintain a atmosphere where everyone can know each other.
  2. Bring a lunch to share: Everyone brings his lunch and something to share with the rest of the community to make this a more family-style reunion.
  3. First name basis: When speaking in French we use the "tu" form and in German we use the "du" form to adresse each other for a less formal mood.
  4. Relationship over form: We designed that day to be focused more on relationship building and learning than having a fancy experience with complex technology, concert-like lighting or expensive catering.

Meet the guest speakers and workshop facilitators

Beatrice Meier

Service Designer at Smart City Zürich

Beatrice will host a talk on "Service Design and Public Sector".


Chiara Valerio

Service Designer at Institute of Tourism HES-SO Valais-Wallis

Chiara will host a talk about "Service Design and Change Management"


Hugo Mottier

Collaborator in wine tourism at Sierre Tourisme

Hugo will host a talk about "Service Design and Tourism".


Martina De Felice

Master Service Design learner at HSLU

Martina will co-host a workshop on "Exploring exclusion through Role Play".


Philipp Rafler

Senior Creative Consultant at Futureworks

Philipp will co-host a workshop on "Branded Services".


Sharaya Naik

Master Service Design learner at HSLU

Sharaya will co-host a workshop on "Exploring exclusion through Role Play".


Valentina Röschli

Creative Consultant at Futureworks

Valentina will co-host a workshop on "Branded Services"

Don`t miss out

Book your ticket