About Nathan Lucy

St. Louis | United States

I'm helping grow the human-centered design practice in an old-school financial services firm.

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I love improvisational theater.

I chair the board of SDN St. Louis and teach Design Thinking at Washington University in St. Louis.

Nathan’s interest in Service Design

Customer experience, employee engagement, experience mapping, design research, design strategy, and facilitation.

Nathan’s contribution

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Service Design Workshop

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Citizen-Centered Service Design

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