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Final 2015 Meeting

This post recapitulates the final 2015 meeting of SDN STL.

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Headline Using Service Design to Power Your Customer Experience Improvement Program

Using Service Design to Power Your Customer Experience Improvement Program

Companies are awakening to the new reality in which their brand isn’t what they say it is; it’s the cumulative experiences people have with a company.

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Headline Blueprinting: An Apolitical Tool

Blueprinting: An Apolitical Tool

Blame doesn't help with creative problem-solving.

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Speakers Offered

What is service design, and why does it matter?

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Latest Chapter Events


Chapter events

Service Design Workshop

Learn how to blueprint services.

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Chapter events

Citizen-Centered Service Design

Come connect with service designers, innovators, leaders, executives, and teachers. Learn how the U.S. Federal Government is deploying service design to improve the citizenship experience.

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SDN St. Louis

SDN St. Louis
We're the professional organization for leaders, practitioners, and teachers in the emerging field of service design. We welcome service innovators from every sector across greater St. Louis.
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SDN Global

Welcome to the Service Design Network

Great to have you here. Together, we can share knowledge and learnings, and further strengthen our growing discipline.

Global Website