On 15 November 2018, the Singapore Chapter went live with more than 100 guests at the launch event.
The SDN Singapore Chapter successfully launched on November 15, 2018. Hosted by IBM iX at the IBM Studios Singapore, the event saw a turnout of 100+ guests coming from the public and private sectors and graced by guest-of-honour, Mr Mark Wee, Executive Director of DesignSingapore Council. Guest speaker Dr Nick de Leon, Head of Service Design Programme of the Royal College of Art, also shared interesting insights into how important this practice is to the industry. The night concluded with the graduation ceremony of the Service Design Masterclass, co-hosted by Nanyang Polytechnics and Royal College of Art and networking session.
Join us at SDGC25 in Dallas and online, this October 15–17. In-person and virtual tickets are available - your invitation to connect, share ideas, and explore service design's impact on business.
In case you missed the Service Design Global Conference 2025 in Dallas, you can purchase Replay access to the recordings and view them at your leisure until October 10, 2026.
We have winners in the house! Congratulations on your well-deserved success to all Service Design Award 2025 winners and finalists!
Negli ultimi mesi si è parlato moltissimo di intelligenza artificiale nei servizi, ma quasi sempre in termini di efficienza, automazione o riduzione dei costi. Eppure, osservando i team che lavorano davvero con l’AI, emerge un tema molto più interessante e, soprattutto, più umano: la fiducia.
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