4-day Service Experience Design Masterclass 2018

Nanyang Polytechnic, School of Design, Service Experience Design Masterclass in collaboration with Royal College of Art from 12-15 November 2018.

Nanyang Polytechnic’s School of Design jointly organised a 4-day Service Experience Design Masterclass with Royal College of Art (RCA), United Kingdom from 12-15 November 2018. The Masterclass saw the coming together of 40 UX designers, educators and professionals from Government Agencies, SMEs, Finance, Education, Healthcare, Technology and Design Sector. RCA’s Facilitators, Dr Nick de Leon, Mr Bahbak Hashemi-Nezhad and Mr Clive Grinyer shared many practical and effective insights of the Service Design application in many industries. The outcome? Everyone collaboratively developed many creative service and product solutions using Service Design principles that are implementable at their workplace!


“As the youngest participant in this Course, I learnt so much in this intense 4-day course on hashtag#servicedesign! With incredibly knowledgeable and engaging lecturers from the Royal College of Art in the UK, amazingly conscientious and meticulous organisers from Nanyang Polytechnic, and a diverse and energetic group of participants from so many different types of organisations and industries. It was such a fruitful 4 days at NYP!”


Yun Zhen Choy

UX Researcher at Minitheory


 --

Related Headlines

SDN Global News Call for Papers: Touchpoint Vol. 11 No. 3 - Service Design and Change Management - Submit Until 8 NOVEMBER

Call for Papers: Touchpoint Vol. 11 No. 3 - Service Design and Change Management - Submit Until 8 NOVEMBER

In this upcoming issue of Touchpoint, we want to specifically focus on the relationship between change management and service design. Submit your abstracts until 8 November.

Continue reading
SDN Chapters “An Introduction to Service Design Through Journey Mapping” Takes the SDN’s New South African Chapter on an Educational Voyage

“An Introduction to Service Design Through Journey Mapping” Takes the SDN’s New South African Chapter on an Educational Voyage

The SDN's SVP and SDN Academy co-founder/Head of Training Jesse Grimes (Kolmiot Service Design) conducts an “An Introduction to Service Design Through Journey Mapping” course for the new South Africa Chapter.

Continue reading
SDN Chapters Join our Global Chapter Team!

Join our Global Chapter Team!

We are happy to announce that we are expanding our Global Chapter Team!

Continue reading
SDN Chapters SDN Colombia en el Global Service JAM 2019

SDN Colombia en el Global Service JAM 2019

Diseño de servicios convoca personas con intereses diversos, este Global JAM es perfecto para los entusiastas de la metodología y sus herramientas. Gracias a los participantes, fue un día genial .

Continue reading