Being innovative in today’s consumer landscape is not just about leveraging on the latest technology for products and services, but putting consumer needs at the heart of it. Join our experts – Claus Helbing (Managing Director, BCG Platinion Singapore), Seamus Tardiff (Senior Strategic Designer, BCG Digital Venture Singapore), Aparna Bharadwaj (Managing Director and Partner, BCG Singapore), and Juliana Goh (Head of Global Data Experience Design CoE, Dentsu Aegis Network) – to hear their perspective of design-driven innovation in Southeast Asia.

Join us for a session to find out more on Service Design in Healthcare, an initiative of Service Design Network (Singapore Chapter). Learn how our healthcare designers are using service design to analyse problems, identify opportunities and develop holistic design solutions. You will also get to tour the Living Lab in Centre for Healthcare Innovation (CHI), a makerspace for healthcare innovators to translate their ideas to prototypes for proof of concept and value. CHI is a network to engage like-minded institutions and agencies to co-learn and co-create new healthcare innovations and new ways of learning.

Join us to hear from experts in the field of Service Design! Our speakers from Australia and Singapore will be sharing some of their recent case studies and how they have achieved desired results by applying Service Design in the context of the corporate world. Additionally, find out more about how Standard Chartered Bank is making an impact in driving innovation through their SC Ventures and the eXellerator Lab.

Apprenez comment appliquer le Service Design Thinking à l'innovation rapide des Expériences Client dans les écosystèmes produit-service multicanaux. L’ «Essentials School» de Paris 'This is Service Design Doing' aura lieu du 12 au 14 février 2020.

We will go through a short and interactive introduction to Design Thinking. What is it, where does it come from and why now? What are the challenges? What are the main ‘schools of thought’ within Design Thinking? What are some real-world case studies in practice?