Virtual SDGC20 took place on October 22-23, 2020 in our online space. This year we were joined by over 800 guests from 50+ countries. We are grateful for the love and support of the 800+ of you that participated at Virtual SDGC20! Our dream of bringing our community at scale together despite the challenging times became a reality.

Transform your Customer Experience. Using the principles and tools of service design, rethink the journey your customers take.