No Breaking, No Creating.
Location: CBi Office
City : Shanghai
Country: China
The 2018 #ServiceDesignDay event was successfully held by SDN Shanghai. The event was divided into two parts – keynotes and group discussions in the afternoon and a Pecha Kucha party in the evening.
In the afternoon session, 3 major topics relating to service design were discussed. These include:
This was followed by a presentation on case studies regarding the present and future of service design. SDN Shanghai invited innovators, decision makers, and influential people from across various sectors such as healthcare, education, real estate, the media, internet, new retail and technology to the workshop where we envisioned the innovative applications of service design in all sectors and platforms.
The evening event was hosted in a Party+Pecha Kucha style. SDN Shanghai excitedly decorated the office into a vibrant space. We also designed activities including an Instagram frame for photo shooting etc. Our host, Summer led the entire group of guests into the Pecha Kucha party where the outstanding design cases selected in China in 2017 were shared.
SDN Shanghai has successfully gathered leaders in various fields to share and discuss service design, leaving all participants inspired and motivated about utilizing a service design methodology in their own work. SDN Shanghai will continue to be the leader in spreading the idea of localizing service design in China. Cheers to another fruitful year of service design and SDN Shanghai!
The service design community has long recognised the importance of the employee experience as being inherently interlinked with user experience. Employees are integral to any service delivery, whether they are present in face-to-face service interactions, such as hospitality, or whether they are behind the scenes of (primarily) digital services, responsible for apps and interfaces.
Are you ready to revolutionize the future of service design? If you're starting out in your service design odyssey, this conference is the perfect place to ignite your creativity, expand your knowledge, and make your first marks on the world of service design.
We are excited to announce the dates and host city for this year’s Service Design Global Conference. See you in Berlin, October 5-6, 2023!
SDN Global Café - Join us on April 13, 2023! Juha Kronqvist, Principal Designer at Hellon will share more about their insights gained from integrating artificial intelligence and machine learning tools into the practice of Service Design.
Share your thoughts
0 RepliesPlease login to comment