About Yuriko Sawatani
Graduate School of Management,Business School, Nagoya University of Commerce and Business
in my area
interests: Service design, Service management, Innovation management, Entrepreneurship paper: https://www.researchgate.net/profile/Yuriko_Sawatani/publications societies: Society for Serviceology, Frontiers in service, Human Side of Service Engineering (HSSE), Portland International Center for Management of Engineering and Technology (PICMET), The Japan Society for Research Policy and Innovation Management(JSRPIM)
Yuriko’s interest in Service Design
Methodology (methods and process) of service design, Practice to transform a company to service business utilizing service design methodology, How service design team can change product based company culture, etc...