Chapter events

Using Personas to Create Great Experiences

Come join us for a lunch and learn where we'll talk about the importance of personas, how they fit into service design, resources to create them and look at case studies to see them in action.

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Latest Global Events


Chapter events Talk: "Org Design for Design Orgs" with Peter Merholz & Kristin Skinner

Talk: "Org Design for Design Orgs" with Peter Merholz & Kristin Skinner

Peter Merholz of Snagajob & Kristin Skinner of Adaptive Path talk about their recent book, Org Design for Design Orgs. 6:00 - 6:45 p.m.: Networking 6:45-7:30: Book talk and Q&A 7:30-8:15: Networking

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Chapter events

SDN Chicago Talk: "The Future of Service Design" with Robert Bau

Join us for an exciting talk by Robert Bau hosted at Fjord Chicago. Robert is a strategist and thought leader in service innovation, branding, and marketing.

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