About Musa Hanhan

Musa Hanhan
Burlingame | United States

+18 years in product strategy, design strategy, and customer loyalty design & measurement.

I'm happy to...
Go for
a coffee

Seriously, I do believe bad customer experiences are toxic to our social fabric, so I work hard to define journeys that matter to customers and anticipate their needs and future challenges. I have a history of converting less profitable products into highly innovative and profitable solutions. I work tirelessly to obtain customer experience buy-in from executive management and use it to save, design, and engineer experiences that instill customer trust and loyalty.

Musa Hanhan
Sr. Director, Global Customer Experience

Musa’s interest in Service Design

It is my passion


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