We are service designers based in the San Francisco region exploring the critical intersection of climate and design.
What is the Climate Working Group?
We are service designers based in the San Francisco region exploring the critical intersection of climate and design.
We hold educational events, contribute narratives and imagery to tell climate stories, and network with groups in other regions.
Background
Climate change is one of the most urgent challenges we face as a society. By 2030, conditions that now seem extreme will be the new normal, posing unprecedented challenges to social, economic, and ecological systems. Climate change impacts also exacerbate and multiply existing disparities and pain points in our communities. This new context requires us to start designing for this future today.
These impacts also present challenges that service designers are uniquely suited to tackling—they are complex, intersectional, and expansive in scope and geography. Despite having the right tools for the job, our role in this sector has yet to be thoroughly explored or defined. Our goal as a working group is to lay the foundation for this work and support the application of service design to address climate change through the generation of research, best practices, tools, and/or other projects/products. Join us as we build a community of practice around this intersection.
Event Highlights and Writing
More Information and Contact
Get in touch with us at sdn.cwg.sf@gmail.com
Read about us on Medium.
Thank you to our sponsors, Industrious Embarcadero, Neyborly, and WeWork.
Join us at SDGC25 in Dallas and online, this October 15–17. In-person and virtual tickets are available - your invitation to connect, share ideas, and explore service design's impact on business.
Negli ultimi mesi si è parlato moltissimo di intelligenza artificiale nei servizi, ma quasi sempre in termini di efficienza, automazione o riduzione dei costi. Eppure, osservando i team che lavorano davvero con l’AI, emerge un tema molto più interessante e, soprattutto, più umano: la fiducia.
We are excited to share the entire recording and the full transcript of this event with Organisational Choreographer and Creative Strategist Katrin Kolo.
Per anni i servizi hanno funzionato “a chiamata”: il cliente ha un problema, contatta l’azienda, l’azienda risponde. È un modello reattivo, spesso lento, costoso e poco coerente. L’intelligenza artificiale ribalta questo schema. Grazie alla capacità di analizzare grandi quantità di dati in tempo reale, l’AI permette ai fornitori di servizi di anticipare i bisogni, intervenire prima che il cliente debba chiedere aiuto e modellare l’interazione sul singolo individuo, non sulla “media” dei clienti.
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