Dozens joined for discussions with service designers working to make mental health supports more engaging, connect opportunity youth to meaningful careers, and breathe creativity into bureaucracy.
-How do you balance innovation and intuition with evidence-based decision making?
-What are key considerations when designing for a talent marketplace where the beneficiary isn't the economic buyer?
-When building design capacity in teams, how do you help make the work stick at the end of the engagement as you hand back the torch?
We had three lively discussions with Denise Ho of Hopelab, Isaac Buwembo of Year Up, and Han Wang and the Lab at OPM on the following topics.