As Design Director at denkwerk – one of Germany’s top digital agencies –  I'm a visionary leader in all areas of digital, human-centred design and foster a high-performing team of service -, strategic - and business designers. With more than two decades of trailblazing experience in various design fields, my expertise includes design strategy, customer experience, system thinking, research and futures thinking. As a lifelong learner and doer, I'm always trying to usher in a new era of innovation and human-centred experiences that set the stage for transformational leaps forward in the digital landscape for our clients.