About Jenine Lurie

Jenine Lurie
New York | United States


Jenine is passionate about... design and culture, service design methodologies, service design thinking, innovation and design education

Jenine Lurie Humans in Service Design , Founder, Consultant
I am passionate about service design as a tool to help bridge the divide between complex systems and the people who use them for better and more informed decision making.

To me, service design means...

I am interested in Service Design a set of methods and tools for designing intuitive and easy to use systems for people

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Humans in Service Design

Design Thinking Applied for Efficiency &Effectiveness in Business OperationsDesign Thinking, Service Design and the Customer Experience are in the front minds for people who run companies. Most efforts concentrate in improving services for end users or customers, but not much is being done to improve the internal processes of organizations and their systems operations. This is often overlooked as a means of cutting costs.These new and innovative methodologies are valuable tools. Our team focuses on human factors to solve operational problems that ultimately help organizations tap into the underutilized experience of their workers knowledge and skills.Applied, it will impact the bottom line, for excellent customer care and support service that reflects an intelligently run, smooth operation.

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