Netherlands-based service designers are invited to participate in an event exploring co-creation in service design, hosted by Prof. Birgit Mager, Prof. Gaby Odekerken-Schröder and Anna-Sophie Oertzen

SDN Netherlands nodigt je uit voor de workout: Design moderne zekerheid

Join the Dutch service design community to watch and discuss videos from SDGC on 15 November in Amsterdam.

With this network we aim to further spread, develop and apply the Legal Design Thinking mindset and (solve) justice problems, share knowledge, experiences and showcase our work.

Pack your bags because this year’s Service Design Global Conference (SDGC) is headed to Canada, celebrating its 12th anniversary!

This intensive 2-day course on July 9-10, 2019 will give you an in-depth level of understanding of core Design Thinking principles, key tools & terminology. The learning method for course is hands-on, ‘Learning-by-Doing,’ and takes you through the arc of the design thinking methodology as you address a real-world design challenge. You will learn a selection of Design Thinking tools during the two days including: stakeholder mapping, personas, customer journey mapping, challenge reframing, service scenarios, value network mapping, and prototyping.