Service Design initiative #02

Service Design initiativeはサービスデザインに関わるプラクティショナー・研究者が集まり、様々な話題について議論を行う場です。また、参加者同士のネットワーキングの場としての役割もあります。

2014年1月に開催された初回では、2013年11月にカーディフで開催されたService Design Network Global Conferenceの報告や、initiative参加メンバーの自己紹介を中心に行い、第2回目となった今回は、「サービスデザインと組織」をテーマに開催し、いくつかの企業より話題提供いただきました。

Related Headlines

SDN Chapters Service Design Global Conference 2020 - Call for Speakers

Service Design Global Conference 2020 - Call for Speakers

The Service Design Global Conference is the community's annual highlight attracts more than 800 thinkers, doers, and leaders to come together, network and exchange ideas. For the 13th edition in Denmark's beautiful capital, we are looking for inspiring people to share their insights on how the field of service design is evolving to meet the challenges of today and tomorrow, with the intent to shape businesses, communities, and the planet, with design.

Continue reading
SDN Global News Call for Papers: Touchpoint Vol. 11 No. 3 - Service Design and Change Management - Submit Until 8 NOVEMBER

Call for Papers: Touchpoint Vol. 11 No. 3 - Service Design and Change Management - Submit Until 8 NOVEMBER

In this upcoming issue of Touchpoint, we want to specifically focus on the relationship between change management and service design. Submit your abstracts until 8 November.

Continue reading
SDN Chapters “An Introduction to Service Design Through Journey Mapping” Takes the SDN’s New South African Chapter on an Educational Voyage

“An Introduction to Service Design Through Journey Mapping” Takes the SDN’s New South African Chapter on an Educational Voyage

The SDN's SVP and SDN Academy co-founder/Head of Training Jesse Grimes (Kolmiot Service Design) conducts an “An Introduction to Service Design Through Journey Mapping” course for the new South Africa Chapter.

Continue reading
SDN Chapters First Swiss Master Program in Service Design

First Swiss Master Program in Service Design

Due to the high demand for master education in Service Design, Lucerne University of Applied Sciences and Arts (HSLU) decided to offer Switzerland's first Master program in Service Design.

Continue reading