Touchpoint Vol.10 No.1 is out! With this issue of Touchpoint, we celebrate a milestone tenth year of publication! And rather than choosing a simple theme, we decided to tackle one of the trickiest problems of service design: How does service design continue delivering value through to implementation? In other words, what happens after that second diamond?

What would we be without the incredibly energetic work that each of our national SDN chapters puts into empowering the global Service Design community? Let's put a bright spot on the inspiring cases and event insights from our SDN Chapter teams.

The very first Service Design Award Annual, published by SDN, is here to capture, share and celebrate the very best in service design.

Conheça dois elementos fundamentais para qualquer processo criativo de Service Design e comece sua jornada de experiências!