Greenhouse is a unique training programme created by PDR to upskill public service leaders and policymakers in service and policy design approaches and tools. It has been developed based on years of research and experience of delivering design-driven innovation projects in the public sector. This year we team up with Hellenic Design Centre who are going to set the challenge for the training participants against a backdrop of the historic city of Thessaloniki.

By developing a structured way to think about the future, we can find ways to look beyond the noise of the present to work towards preferred outcomes for service providers, users and stakeholders.

Successfully implementing service design projects is crucial to create an impact for companies and service designers. This one-day workshop will reflect on strategies to ensure that user experience concepts aren‘t blocked internally and get removed from the priority list or fail on the market.