Greenhouse is a unique training programme created by PDR to upskill public service leaders and policymakers in service and policy design approaches and tools. It has been developed based on years of research and experience of delivering design-driven innovation projects in the public sector. This year we team up with Hellenic Design Centre who are going to set the challenge for the training participants against a backdrop of the historic city of Thessaloniki.

Workshop & agenda design for different types of workshops Problem statements & reframing Facilitation theory, tips and hands-on experience with a real case study Core Design Thinking workshop flow as a starting point for future workshop design

During this week-long experience, you’ll learn why, when, & how to conduct ethnographic research, build personas, create customer journey maps, construct prototypes, identify value exchange among stakeholders, and more.