About Johannes Jan Pauen

Johannes Jan Pauen
Berlin | Germany

Profile

Johannes Jan Pauen kleiner und bold, Managing Director
I have a background in economics and my professional scope covers brand and service experiences with a focus on industrial clients.

To me, service design means...

Service Design is both a mindset and a method helping brands and organizations to come alive. More and more hidden champions start to realize that service based value creation becomes key. With Service Design we empower companies to exploit their service related potential. And this way we even contribute to the agility of their teams and organizations.


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